LISTEN FOR RELEVANCE
The biggest barrier to thriving isn’t actually money, it’s losing touch.
When you start out, you’re often acutely aware of what people’s needs are.
But as you grow, your listening muscles can weaken.
The result: feedback is missed, your strategies no longer land,
your audiences or team drift, and your numbers decline.
This is a 2 week tune-up to help you get back on track and in tune with the world.
Learn from my wins
& avoid dead-ends.
I spent 10 years iterating Library of Things from an idea into an innovation mainstay that has only become more relevant with time.
I’ve since helped other mission-first organisations do the exact same.
Together we’ve put in place countless ways to listen, & for people to participate, so that what they do is as relevant as possible to the people that matter to them.
In just 2 short weeks, you’ll have a practical plan to make your organisation more responsive and in tune. What this includes:
45 minute discovery call to unpack how you currently listen
tailored playbook for ongoing listening experiments & embedding feedback loops, including
a listening & participation map to bring to life opportunities for your users to give feedback or participate in making you more relevant to them
talksheets that give you the language & framing to have rich, insightful conversations with them
bespoke survey templates, for internal & external audiences, dependent on your goals
listening logs to help you keep track of where you’re listening & what you’re hearing
ideas for interventions that improve your listening muscles ongoing
follow-on call with feedback for your first listening experiment
optional facilitated session: 90 minutes with the key people on your team that can turn these insights into action, embedding listening practices for the future (+£800)
I’m offering this for £450 until end of January 2026 :)